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During the last summer, I posted several vending machines for sale on your website. My questions were all answered completely, professionally and in a timely manner.
This past month, some interest started concerning these machines. My customer service representative, Melissa, has been wonderful. Very personable and professional. She keeps in constant touch with me concerning any developments.
At this point, we normally 'talk' or email several times a day as we are waiting on final closure of the sale.
Without her help, I would have been at a loss how to proceed and finalize this sale.
Melissa has been a invaluable part of this process and I thank her GREATLY for her time and expertise.
Calice did an excellent job with posting my ad and selling my vending machine within weeks after posting! She was also very nice and always available when I had questions. She got back with me in minutes anytime I had a question! Thank you so much for making this quick and easy! Seller is very happy!
Melissa Powers aggresively sought and executed the sale of one of our Office Deli Vending machines. We applaud her execellent job and that of the whole crew at Usedvending.com. We will be using Melissa & Usedvending.com to sell all of our equipment in the future.
09/29/2009Two thumbs up to April Hurd. She helped me out with a Ship To Address correction, and it turns out she was a Sales Rep who went the extra mile to help out a customer. She did not take the stance "That's not my job", but followed thru till the issue was resolved. That's good PR for your company. Thanks!!!!!
Rosemary, Mandeville, LA
08/02/2010i am very happy with my purchase through used vending.com and look forward to doing it again soon.
10/14/2010Special recognition MUST go to Melissa on account of her unparalleled professionalism. Her combination of friendliness and efficiency in consummating my purchase exceeded my expectations for customer service. USEDvending has a workforce to be proud of; I couldn't be happier! Thank you so much, Melissa!
My experience dealing with Melissa Powers was great. A smooth easy transfer of equipment, with no out of pocket funds from me. Thanks Melissa for a great job.
Super great deal with Stacy> will repeat business with this company.....
Chino Hills, CA
Hi Cheryl, thanks for allowing me to post my concession trailer on your web site, I've been trying to sell this trailer for three months, you sold it in a week, thanks for the fast sell and professional manner.
I dont have words to describe how professional and efficient Melissa was. Her Costumer Service was amazing. Melissa you made the process very easy and the most important thing everybody was happy with the transaction. Thanks Again.
To Whom It May Concern, Please allow me to take a few moments to extend my gratitude for a wonderful experience with my recent purchased through USEDvending.com. From my initial use of your website to the completion of my purchase. Prior to finding USEDvending.com I was looking at a healthy vending business opportunity however, I was somewhat uncomfortable with franchise fees and large investment for vending machines. Through some research I came across your website. My experience was positive from that point on, from my initial contact with with one of your representatives (Calice) to the receipt of my vending machines. I found your website to be very professional and easy to navigate. Calice, was the best!!! She was instrumental in leading me through the whole process of purchasing my machines.
She answered all my questions, put aside any fears I had about buying used machines and even, in my opinion, went above and beyond in answering questions about having a healthy vending business and shared some ideas that will help me get my business off on the right foot. her professionalism was A++ and she seemed atuned and concerned for my needs and even assisted in negotiating a better package price from the seller. She made it a point to stay fully engaged during the entire process and ensure I was satisfied with my purchase. When I picked up the machines they were everything that was advertised. Actually, as stated on the website these machines were brand new in their original packaging. I estimated by staying away from the business opportunity and purchasing these machine I saved approximately $24,000. Again please pass on my many thanks to Calice for a job well done! When I choose to expand my business I will return to USEDvending.com for additional machines if available. PS. Although brief, I also has a wonderful experience with another one of your representatives (April) that assisted me when Calice was out of the office and I ditto similar comments for her as well, thank you April!!
Regards, Donald Turco
San Antonio, TX
Aside from the hiccup in programming the prices and the absence of labels that fit the machine, everything was perfectly satisfying. Ultimately, the mechanical setup within the machine was correct in spite of our initial uncertainty. It was simply my installer who needed a tutorial in that department. Thanks for all your help. I would be glad to do business again if/when I am in need of additional equipment.
I wanted to take this time to thank you for all your help. Being new to the vending machine industry I really was not even aware of all the right questions to ask before speaking to you. You really went above and beyond just making a sale. You made it easy for me to feel comfortable working with your company. From taking the time to explain to me what I should look for in a used machine or explaining the advantages of buying a new one. As well as getting the sale completed on your own time over the weekend; It was pretty amazing the level of service I received from you. Not sure when I will purchase my next vending machine but I'm sure that I will purchase it from you.
Calice did a fantastic job in helping us acquire our two vending machines. Thanks Calice!!
I am so happy -- Used Vending.com sold all 5 of my Office Deli machines!! I worked with both Melissa and Calice I wouldn't be happier with the experience -- they were both a joy to work with.
Wanted to drop a line to tell you that it was a pleasure dealing with 4megavending.com and Stacy. I had quite a few questions before my purchase and Stacy was informative and helpful in helping me pick out the right machine for our office. Ordering was easy and once the machine arrived it only took us @30 minutes to get it unpacked and running. Keeps the drinks colder than I expected. Thanks again for all your help Stacy. Look forward to working with you in the future.
Baton Rouge, LA
Calice, All i have to say is just look at all the other testmonials... No words!! was a pleasure you took care of the hard part and left me with money... Thanks again!!
02/25/2011I am so pleased to have done business with UsedVending.com. I worked with April who was very knowledgeable about the products. It was a pleasure working with her. She was very helpful in finding me machines that fit my needs. I look forward to working with her again on my next purchase. I highly recommend this company. I give them an A+ outstanding job.
Jonathan Washington D.C
Working with Millisa Powers was as fascinating as a roadkill. She explores, analyze and mediates between the buyer and seller to get my requests to purchase vending machines satisfied at the least possible time. Thank you Mellisa.
09/27/2009When our church decided to purchase a drink machine for our fellowship hall, I was clueless on how to begin the process. I called 4Mega Vending Company. Because it was a used machine, I was originally skeptical. However, they were patient and helpful in answering all of my questions concerning costs, return in investment, up-keep, and models available for my situation.
After the purchase they delivered the machine and were helpful in walking me through the process of adjustments that I wanted to make, such as price changes, temperature control, etc. If I have a question, even after the warranty expiration, they have always been helpful in resolving the problem.
We have been extremely pleased with our purchase and our association with 4Mega Vending Company.
Dr. Ed Ferlazzo
Minister of Worship and Administration
Haltom Road Baptist Church
Haltom City, TX
07/06/2009Wanted to express my gratitude to April for being so helpful over the past year! We've bought vending machines from Mega Vending on several occasions, and each time April was friendly and professional, and went WAY above and beyond what she had to in order to make sure we were taken care of. I have been recommending Mega Vending to other vendors I run into online, and will continue to do so...and tell them to ask for April! Keep up the great customer service!
Preston Dillon, Tree Frog Vending
11/18/2010I sold my machines through used vending.com. My experience with them was excellent. I am glad I could free my garage space. Thank you Melissa.
After posting my cart on ebay and craigslist with no success, i ran across your web listing for selling carts and ultimately found a buyer through you guys over the other two outlets. The offer and counter was no nonsense and the deal was executed professionally.
Thank you so much for your speedy reply and consistent follow up! We were in need of a vendor and you provided that service and answered all of our questions. You made our move to a new location and getting set up for business a smooth transaction. We initially only wanted 1 vending machine but ended up getting 3! Again, Great Job!
Hi Calice, Just a few words on my experience with Used Vending. I have been very happy using Used Vending. I have been in the vending business for 1 year and am trying to grow my company. Buying the vending machines from your site has helped me grow from 5 machines to 16 in no time at all. Calice has been a great help getting my bids to the right people and getting back to me. The deposit went smoothly every time. I picked up 10 machines yesterday and the couple was from Hastings NE. I live in Omaha and had to hire a truck and coordinate with the couple from Hastings a pick up time for both of us. There was never I a time where I felt uncomfortable and things from Calice were upfront. Thanks for saving me lots of money on machines and helping grow my business in a short time. I will definitely be using your site in the future.
I used craigslist for months, and ended up with people that wanted to talk about buying the trailer, but didn't have any money. After patiently updating my listing month upon month, Melissa hooked me up with a buyer that was sincere and had money. The process was very easy and my trailer is sold. Melissa you are the lady! Thanks
Los Angeles, CA
I had a great experience. I was called back at a reasonable time and was connected with a nice vendor in my area. I would recommend this site to anyone looking for a vendor in their area.
Forest Hill, Maryland
Melissa was most helpful in my purchase. She is very professional and a joy to do business with. Usedvending.com has a valuable asset in Melissa Powers, she made this as smooth a transaction as could be expected.
09/30/2010April worked very hard between me and the seller. I found her to be very professional and got back to me in a timely manner. April is also lighthearted and makes her job seem effortless which I'm sure it isn't. I would and will do business with April and USEDvending again. I give them 100% on a job well done!
Port St. Lucie, FL
To whom it may concern: I recently made a large vending machine purchase through Usedvending.com, with the help of Calice. This was my first time purchasing vending machines through a third party. As I was spending close to forty thousand dollars, I was somewhat nervous about the transaction. Everything went more smoothly than I could have asked and this has everything to do with Calice. She was wonderful and it was obvious that she cared about the process going off without a hitch. She was continually in contact with me throughout the entire transaction. Literally, every step of the way. I know for a fact that she even checked in with me on her off time. I was truly impressed with her dedication and I feel that she genuinely cared that both I and the seller were satisfied. When I purchase vending machines again, Usedvending.com is where I'll look first and I would hope to work with Calice again. Thank you.
Roy E. Sakker,
Colorado Healthy, LLC
08/04/2010Used Vending was very helpful in assisting with the purchase of a concession trailer. Melissa did a super job keeping me posted on the status of the transaction. Thanks for all your work!
Lynn Roath, Jr.
Grass Valley, CA
Melissa at Usedvending.com helped me get the ball rolling to start my new business and replied very quickly any time I had a question. She even did research for me!
Calice was a huge help in selling our machines. She is super nice.
-K.H. in Texas
I truly enjoyed my experience with UsedVending.com, they were steadfast and structured with the entire process. I was able to search products and talk to a great customer service representative in Ms. April. She helped me receive my products within days with a smooth trustworthy transaction at a great price!
Thanks again April
Harvey in MS
Your company was terrific, and Amanda Haynes was a huge help. It was great doing business with you!
I wanted to share with you my experience with your company. I looked all over the web for a company that would supply our office with a soda vending machine, without much luck. I came across your website and filled out the questionnaire, hoping your company could help me find someone who is willing to put one into an office of less than 40 people. April contacted me right away via email and stayed with me through the whole process. We had a gentleman come out to our office this week and will be returning next week to install our machine. I really appreciate all the help and the follow up from April. I will be sure to suggest her to anyone I know. Thank you again for all of your help!
Carrie B., Colorado
Calice was amazing. She found a buyer, was prompt and responsive, and made sure both parties were comfortable and got what they wanted. I would recommend this site to anyone selling or buying a vending machine.
09/12/2011I can say enough about the super quick response time and professionalism by Stacy Sweet. He sent me a lead. I followed up and within two days I had a new customer. In this industry, new qualified leads are hard to come by but Stacy and his team makes it so smooth for all parties. I highly recommend all vendors to contact Stacy and he will help you grow your business!!
Sold our unit shortly after being posted. Christina was not only professional but a joy to work with! Thanks again!!
09/01/2011Thanks Melissa! You were a great help keeping this transaction coordinated and organized. I would highly reccommend you and your organization and if these two machines work out for Northwest Alternatives, we may be back for more. Thanks again!
09/29/2010April and 4mega vending have provided me with quality equipment and great service. All questions are answered timely and professionally and April is great to work with. Thanks!
Tots' Landing Learning Centers, LLC
11/02/2009We purchased a Soda Machine. The whole transaction was a blast. The sales rep was very professional and friendly. She patiently answered all our questions and helped us with our modification requests. We recieved the machine as promised and the deliverly guys were nice also.
Astoria, New York
12/08/2009April did a great job helping me the select the right machine for my oepration. We operate MixStirs juice bars throughout the east coast and are considering adding these machines to all of our locations. Our machine is working flawlessly. Thanks again!
I have had the best experiance with your company, April Hurd provided me with the best customer service I could have asked for . I actually train customer service . April went above and beyond the call of duty . She not only handled my request from the start to finish , she very pleasent to talk to made me feel comfortable about my purchase . Thank you April , you are a great asset to the company.
Outstanding customer serivice! Great communication skills! April Hurd was able to help me 100% with all my concerns about the product I purchased today. I couldn't be happier with my experience over all. What an amazing job, April! Thanks for all your help.
04/03/2011Thank You Melissa for a smooth transaction. I appreciate your help in moving my machines!
10/11/2010The first time Melissa Powers called me regarding a buyer for my vending machines, I knew that I had made the right choice in using your company. Melissa is friendly, professional, polite and knowledgeable. Melissa made the sale a pleasure - she is an asset to your company! Thank you!
10/15/2009What a great company. If I've ever had questions and needed to call, I've always been treated with courtesy and a willingness to help. This is a true stand up company. And the coffee is GREAT! Always fast shipping.
Thanks, Melanie, for helping me with my order and the quick response. My package arrived today. I always recommend you guys for anyone using Flavia.